# Privacy Policy

Effective date: June 1, 2026

Avenue Real Estate Group respects your privacy. This Privacy Policy explains how we collect, use, and protect information when you visit `https://www.avenuestl.com`, contact us, request information, submit a form, call or text us, or use links on our website.

This policy is intended for website visitors, prospective clients, property owners, residents, vendors, and other people who interact with Avenue Real Estate Group through our website.

## Information We Collect

We may collect information you choose to provide to us, including:

- Name

- Email address

- Phone number

- Property address or mailing address

- Message content, questions, requests, or service details

- Information submitted through contact forms, text message links, email links, phone calls, applications, portals, or other linked services

We may also automatically receive limited technical information when you use our website, including:

- IP address

- Browser and device information

- Pages viewed and links clicked

- Date and time of visit

- Referring website or search information

- Cookie and similar tracking information

## How We Use Information

We use information to:

- Respond to inquiries and requests

- Provide real estate, leasing, and property management services

- Communicate with owners, residents, vendors, applicants, and prospective clients

- Schedule showings, process service requests, and route messages to the appropriate team member

- Maintain, secure, and improve our website and services

- Analyze website performance and visitor activity

- Send service-related communications

- Comply with legal, regulatory, contractual, and business recordkeeping obligations

We do not sell personal information for money.

## Text Messages, Calls, and Email

If you contact us by phone, email, website form, or text message, we may use the information you provide to respond to your request and continue related communications. Message and data rates may apply for text messages. You may opt out of non-essential text messages by replying `STOP`, where supported, or by contacting us directly.

## Cookies and Website Technologies

Our website is hosted on Squarespace and may use cookies, analytics, embedded content, accessibility tools, social media features, and similar technologies. These tools may help the website function, remember preferences, measure traffic, improve performance, support accessibility, and connect visitors with third-party services.

Depending on how you interact with the website, third parties such as Squarespace, UserWay, Intercom, Facebook, Instagram, Rentvine, RentEngine, Realtor.com, Cloud Attract, or other linked services may collect information under their own privacy policies.

You can usually set your browser to refuse or delete cookies. Some website features may not work properly if cookies are disabled.

## Third-Party Links and Portals

Our website may link to third-party websites and portals, including owner portals, resident portals, vendor portals, application services, listing platforms, social media sites, and other service providers. We are not responsible for the privacy practices, content, or security of third-party websites. Please review the privacy policy of any third-party site you use.

## How We Share Information

We may share information when reasonably necessary with:

- Avenue Real Estate Group team members and service providers

- Property owners, residents, vendors, contractors, agents, brokers, applicants, or business partners when needed to provide services

- Website, hosting, communication, CRM, portal, analytics, security, or technology providers

- Legal, accounting, insurance, compliance, or professional advisors

- Government authorities, courts, or other parties when required by law or to protect rights, safety, property, or business operations

We limit sharing to what is reasonably needed for the purpose involved.

## Data Security

We use reasonable administrative, technical, and physical safeguards designed to protect personal information. No website, email, text message, or online system can be guaranteed to be completely secure. Please avoid sending sensitive personal, financial, or account information through unsecured website forms or email unless specifically requested through an approved secure process.

## Data Retention

We keep information for as long as reasonably necessary for the purposes described in this policy, including to provide services, respond to inquiries, maintain business records, comply with legal obligations, resolve disputes, and enforce agreements.

## Your Choices

You may contact us to request access to, correction of, or deletion of personal information you have provided, subject to legal, contractual, business, and recordkeeping requirements.

You may also:

- Opt out of non-essential marketing communications

- Adjust browser cookie settings

- Use available privacy controls provided by third-party platforms and portals

- Contact us with privacy questions or concerns

## Children's Privacy

Our website and services are not directed to children under 13. We do not knowingly collect personal information from children under 13 through this website.

## Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a new effective date.

## Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us:

Avenue Real Estate Group

13990 Olive Boulevard

Chesterfield, Missouri 63017

Phone: (314) 248-3020

Website: `https://www.avenuestl.com`